(555) 432-1000 - - resumesample@example.com - -
Personable and dedicated Customer Service Representative with extensive experience in medical industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Positive, upbeat Nurse that brings more than 20 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in [Medical] regulations and procedures.
Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in [Medical customer] solutions.
|
|
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Documented conversations with customers to track requests, problems and solutions.
- Delivered service and support to each customer, paving way for future business opportunities.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Observed, charted and reported developments in patient health condition in 113-bed facility.
- Researched and studied client diagnoses to identify care needs, effectively contributed to nursing plan developments and facilitated patient education.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Worked with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Collected and documented vital signs to track current patient conditions.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
- Answered patient and family questions to educate on optimal treatment procedures.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
- Observed, charted and reported developments in patient health condition in 25-bed hospital.
- Assisted physicians with conducting examinations and patient scans during diagnostic processes.
- Researched and studied client diagnoses to identify care needs, effectively contributed to nursing plan developments and facilitated patient education.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Worked with healthcare team, including social workers, physical therapists and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Collected and documented vital signs to track current patient conditions.
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files with Med-Host.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Answered patient and family questions to educate on optimal treatment procedures.
- Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Delivered high-quality direct and indirect nursing care to up to 7 patients per day.
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
Okefenokee Technical College - Waycross, GA
Coffee County High School - Douglas, GA
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Personalization
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- Okefenokee Technical College
- Coffee County High School
Job Titles Held:
- Customer Service Representative
- Licensed Practical Nurse
- Licensed Practical Nurse
Degrees
- Nursing
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
