LiveCareer-Resume

customer service representative and team member resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Seeking for a job to pursue a highly rewarding career and healthy work environment where I can utilize my strong customer service and communication skills to provide outstanding service to customers and creatively involved with system that effectively contributes for the organizational growth.
  • An enthusiastic fresher with highly motivated and leadership skills pursuing bachelors degree in Information Technology at Deakin University.
  • Expert in implementation of each step of project.
  • Eager to learn new technologies and methodologies.
  • Always willing to innovate the new things which can improve the existing technology. Personal Qualities
  • Strong understanding of customer queries.
  • Highly motivated and eager to learn new things.
  • Strong motivational and leadership skills.
  • Ability to produce best result in pressure situation.
  • Excellent communication skills in written and verbal both.
  • Ability to work as individual as well as in group.
  • Having enough strength to build up struggle in any situation.
  • Be courteous and customer focused.
  • Ability to work quickly with a sense of urgency.
  • Ability to follow procedures.
  • Strong communication and professional in appearance with strong work ethic.
Skills
  • Good communication skills in verbal and written both.
  • Remarkable patience with reliability and responsibility.
  • Manage the daily incoming of customers.
  • Good communication skills
  • Customer Service
  • Microsoft Office expertise
  • Transportation solution development
  • Store maintenance
  • Customer relations
  • Route management
  • Call center experience
  • In-store support
  • Credit card payment processing
  • Business development understanding
Education and Training
Deakin University , Expected in Bachelor of Information Technology : Cyber Security, Studying Fabrication Engineering - GPA :
Narayana Junior College , Expected in Intermediate : - GPA : GPA: 85
Experience
Core Mark - Customer Service Representative and Team Member
Sanford, ME, 07/2019 - 01/2021
  • Gave personal attention to customers, delivering rewarding shopping experiences
  • Answered customer inquiries with courtesy and accuracy.
  • Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Lead on- and off-site customer support teams across multiple time zones.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Bombay Bar - Kitchen Hand
City, STATE, 03/2019 - 06/2019
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Domino’s Pizza - Customer Service Representative and Team Member
City, STATE, 04/2018 - 12/2018
  • Working as a Team Member in Domino’s Pizza from March 2018 as a Customer Service Representative and Team member.
  • Working as a Team Member in Domino’s Pizza will involve many roles in an integral part of the day.
  • Prepare Pizzas and dough in the part of work.
  • Adhere all the safety and hygiene standards.
  • Cleaning the equipment and restaurant areas.
  • Handling and balancing money and work as a team unit to maintain customer flow.
  • Also Deliver Pizzas to the customers and complete the assigned tasks.
  • Resolved customer complaints via phone, email or social media.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
Universal Millers - Picker Packer
City, STATE, 08/2018 - 11/2018
  • Scaling, mixing the dough for the primary fermentation.
  • Folding, dividing for pre-shaping and at last shaping and panning.
  • Pack baked goods and keep track of inventory like keeping count and inspect on products.
  • Maintain clean work environment and communicate with customers.
  • Assist the head baker by preparing icings and toppings, removing goods from oven and mixing ingredients, etc., Worked as Customer Service Representative in Restaurants, Bar and Bistro, Grocery Store and Warehouse works too.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Additional Information

Availability: Available all the week

Monday to Sunday and Public Holidays

Available to work Mornings, Afternoons and Evenings

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Resume Overview

School Attended

  • Deakin University
  • Narayana Junior College

Job Titles Held:

  • Customer Service Representative and Team Member
  • Kitchen Hand
  • Customer Service Representative and Team Member
  • Picker Packer

Degrees

  • Bachelor of Information Technology
  • Intermediate

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