Seeking a position that utilizes my skills and offers the chance for advancement as well as allowing me to gain further skills and experience. Skilled at workingwith persons with disabilities, both children and adults. 3+ years experience in working in the mental health field. Skilled in supervising, training and coordination personnel while improving team productivity. Ability to manage and implement timely and cost-effective completion of multiple projects with thorough results. Excellent verbal and written communications with strong interpersonal skills at all levels. Extensive analytical and problem solving skills with the ability to successfully achieve objectives. Able to work with others and take on leadership roles. Can adapt to any situation and always willing to learn.
Provided information to patients regarding CGM system. Assisted in reorders, benefit investigations and patient inquiries. Reached department goal and exceeded goal within two months of being employed.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Ran reports and supplied data to fulfill customer report requirements.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Built customer loyalty by placing follow-up calls for customers who reported product issues.Provided cross training to multiple
Coursework in Statistics in Psychology, Research Methods, Developmental Psychology, Physiological Psychology, Clinical Research.
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