Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility. Flexible and hardworking with the drive to succeed along with offering administrative experience in both corporate and non-profit office environments.

  • Administrative Support
  • Computer Proficiency (Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook)
  • Data Entry and Type 60 WPM
  • Customer Service
  • Multi-Task/Time Management

Work Experience
Customer Service Representative, to
ProampacClaremont, NH,
  • Confer with customers by telephone to provide information about products and services.
  • Receive/enter orders, cancel accounts and obtain details to resolve complaints.
  • Maintain records of customer transactions, recording details of inquires.
  • Determine charges for services requested, collect deposits or payments and arrange billing.
  • Refer unresolved customer grievances to designated departments for further investigations.
Corporate Records and Reporting Clerk, to
Cooper University Health CareVineland, NJ,
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Keep files in compliance with rules and regulations set forth by the company and Department of Education.
  • Administer current and accurate updated information to the Department of Education.
  • Managed daily office operations and maintenance of equipment.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
ED Registrar, to
Gastrointestinal Associates, ScRib Mountain, WI,
  • Ensured the highest level of direct customer service.
  • Handled admissions and discharges of patients.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Interview patients or their representatives to identify issues relating to care.
Home Care Clerk, to
Heartland HealthStanberry, MO,
  • Accurately processed daily nursing logs, discharged medical patients.
  • Operate normal office procedures (filing, faxing medical orders, typing) Maintained all patient medical charts.
  • Operate multi-line telephone system and perform receptionist duties(greeting visitors, answering incoming calls, receive/sort & distribute mail) with excellence.
  • Maintaining a pleasant personality,managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Corporate Registrar, to
Hospital Sisters Health System - CorporateShelbyville, IL,
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy..
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Verified that information in the computer system was up-to-date and accurate.
  • Created monthly reports for records, closed terminated records and completed chart audits.
Patient Account Representative, to
Gastrointestinal Associates, ScRib Mountain, WI,
  • Successfully admitted & discharged patients within the adult and pediatric ED department.
  • Handled all customer service issues.
  • Administered medical charges into system.
  • Verified general and insurance information.
  • Ability to function in a faced paced environment.
Medical Biller II, to
City Of Virginia Beach Human ServicesCity, STATE,
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Created weekly and monthly reports and presentations.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Catering Associate, to
Compass Group Inc. (Morrison Food Service)City, STATE,
  • Exhibits a friendly, caring attitude to patients when introducing the Catering to You program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Great team member with a caring attitude.
Patient Account Representative, to
Bon Secours Home CareCity, STATE,
  • Successfully administer all aspects of billing, follow-ups and process transactions. Ensure adequate reimbursements to company and complete all projects.
  • Accurately record and generate revenue as requested by the Manager.
  • Promoted client retention through high-quality service and follow through.
  • Train and instruct new employees with job duties and company policies or arrange for training to be provided.
  • Coded claims forms and mediated disputes between carriers and clients.
Associate of Applied Science: Medical Office Administration/Office System Technology, Expected in January 2000 to Halifax Community College - Weldon, NC
  • Office Administration coursework
  • Coursework in Computer Networking and Information Technology

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Halifax Community College

Job Titles Held:

  • Customer Service Representative
  • Corporate Records and Reporting Clerk
  • ED Registrar
  • Home Care Clerk
  • Corporate Registrar
  • Patient Account Representative
  • Medical Biller II
  • Catering Associate
  • Patient Account Representative


  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: