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Customer Service Representative Resume Example

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CUSTOMER SERVICE REPRESENTATIVE
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction, while also contributing professionalism at all times. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with more than 10 years experience and achieving leadership skills.
Core Strengths
  • critical thinker
  • cash handling accuracy
  •  effective team player
  • energetic self-starter
  • Active listening skills
  • Invoice processing
  • superior organization skills
  • advance mathematical aptitude
  • Time management​
  • Excellent multi-tasker
Work Experience
Customer Service Representative09/2016 to CurrentTravelex Currency ExchangeAtlanta, Ga
  • meet monthly sales goals/targets
  • responsible for accurate balancing of inventory and maintaining cash stock outs
  • able to explain how each currency works in different countries and what's excepted
  • knowing and understanding each customers needs while following strict guidelines/rules of travelex
  • being able to count back denomination correctly
  • answering phones and fulfilling online orders
  • maintaining a friendly attitude and keeping store clean 
  • understanding features and benefits of currencies
Full time Sales Associate11/2014 to 08/2016Batteries Plus BulbsMarietta, Ga
  • Assist customers by asking questions to determine needs and selling solutions
  • Operating computer/cash register to complete sales transactions with accuracy (Proficient with Microsoft office software)
  • Answering phones,emails and processing orders
  • Stocking and counting inventory
  • Install batteries and perform test, also repairing some electronic devices
Seasonal Customer Service Associate07/2014 to 11/2014TargetAtlanta, Ga
  • Provide Friendly and professional customer service 
  • Stock shelves, maintain a clean work environment, assisting in sales and performing assigned responsibilities
  • Remain updated with company policies and procedures as well as sharing knowledge of the company with guest
  • Exchange and return merchandise for customers quickly and process credit card payments
Part-time Customer Service Clerk10/2007 to 07/2014QuiktripDallas, Ga
  • Maintain a professional attitude, while working in a timely, fast-paced manner
  • Complete many different task on a daily basis
  • keep coolers stocked, shelves stocked and change gas prices according
  • Having a fun, upbeat personality while keeping the guest coming back for future visits
Part-time Barista02/2006 to 10/2007StarbucksMarietta, Ga
  • Operate cash register and credit card machines
  • take orders and make a variety of drinks to meet customers specifications
  • Clean coffee machines, preparation area and sales floor during normal shift
  • Provide trained skills gained and knowledgeable task shown to help other associates
Educational Background
High School Diploma: college Prep2006McEachern High SchoolPowderSprings, ga, USA
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Resume Overview

Companies Worked For:

  • Travelex Currency Exchange
  • Batteries Plus Bulbs
  • Target
  • Quiktrip
  • Starbucks

School Attended

  • McEachern High School

Job Titles Held:

  • Customer Service Representative
  • Full time Sales Associate
  • Seasonal Customer Service Associate
  • Part-time Customer Service Clerk
  • Part-time Barista

Degrees

  • High School Diploma : college Prep 2006

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