Organized and dedicated Administrative Assistant/ Customer Service Representative with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Assisting customers with a wide range of inquiries.
• Basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
• Ability to listen, elicit information efficiently, comprehend and resolve complex customer issues.
• Attention to detail and follows all required scripts and disclosures verbatim and carefully and quickly records all relevant data necessary.
• Maintain a consistent attendance record and positive, courteous and professional attitude
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