Experienced professional with over 4 years of experience in woodworking and supply industry. Excellent reputation for resolving problems, improving customer satisfaction, excellent communication and driving overall operational integrity. Consistently developed customer relationships and team unity with upbeat and bright personality, committed to continuous improvement for all.
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· Oversaw fast-paced front desk operations at busy order fulfillment facility with as manyas 200+ daily shipments.
· Sales Backup, Front Office lead, Backup to sales with strong emphasis on order entry.
· Emphasis placed on fast paced, hands on warehouse coordination to better achieve direct to customer shipping.
· All sales entries for company online shopping portal as well as follow up, collection of payments and shipment verifications for best possible customer experience.
· Reception duties including maintaining files, front office organization and ordering supplies.
· Assisted with inventory management on product line conversions, part number maintenance and creation, and cycle counting with team members.
· Created and implemented Employee Referral program used across multinational branches, company wide in 2018.
· Lead employee for trial and implementation of Conversion to new company phone system from static to voice over IP.
· Acted as Team organizer for annual employee led company improvement initiatives.
· Lead employee for branch conversion to current OSHA standards.
· Oversaw fast-paced front desk operations at busy order fulfillment facility with as many as 200+ daily shipments.
· Sales Backup, Front Office lead, Backup to sales with strong emphasis on order entry.
· Emphasis placed on fast paced, hands on warehouse coordination to better achieve direct to customer shipping.
· All sales entries for company online shopping portal as well as follow up, collection of payments and shipment verifications for best possible customer experience.
· Reception duties including maintaining files, front office organization and ordering supplies.
· Assisted with inventory management on product line conversions, part number maintenance and creation, and cycle counting with team members.
· Created and implemented Employee Referral program used across multinational branches, company wide in 2018.
· Lead employee for trial and implementation of Conversion to new company phone system from static to voice over IP.
· Acted as Team organizer for annual employee led company improvement initiatives.
· Lead employee for branch conversion to current OSHA standards.
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