Customer Service Representative Resume Example AGR Group

CUSTOMER SERVICE REPRESENTATIVE

Professional Summary

Hard working professional wiith 3+ food service experience and customer satisfaction in all types of restaurant facilities.

Skills

Work History

Customer Service Representative, 12/2016 to Current
AGR Group – 6275 S. Pearl St. suite 100 Las Vegas, NV 89120

Initiated operations improvements to improve overall call center productivity.
Managed high call volume with tact and professionalism.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly

Crew Member, 09/2015 to 03/2016
Burger King – 1270 W. Warm Springs Rd Henderson, NV 89014

Maintained high standards of customer service during high-volume, fast-paced operations.
Verified that prepared food met all standards for quality and quantity.
Followed food safety procedures according to company policies and health and sanitation regulations.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Office Administration, 09/2008 to 01/2009
Oh Insurance Agency – 1421 Warner Ave Suite B Tustin, CA 92780

Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Contacted existing and prospective clients each day to select appropriate insurance policies.
Answered and managed incoming and outgoing calls while recording accurate messages.

Education

Associates: Business Administration, 2009
Las Vegas College - 170 N. Stephanie st Henderson, NV 89074

Resume Overview

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