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Customer Service Representative Resume Example

Resume Score: 80%

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CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Hard working professional wiith 3+ food service experience and customer satisfaction in all types of restaurant facilities.
Skills
  • Exceptional Customer Service 
  • Excellent communication skills
  • Works well under pressure
  • Reliable Team Worker
  • Fast and efficient service worker
  • Food Handler certificate
Work History
Customer Service Representative, 12/2016 to Current
AGR Group – 6275 S. Pearl St. suite 100 Las Vegas, NV 89120

  • Initiated operations improvements to improve overall call center productivity.
  • Managed high call volume with tact and professionalism.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly
Crew Member, 09/2015 to 03/2016
Burger King – 1270 W. Warm Springs Rd Henderson, NV 89014
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Verified that prepared food met all standards for quality and quantity.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Office Administration, 09/2008 to 01/2009
Oh Insurance Agency – 1421 Warner Ave Suite B Tustin, CA 92780

  • Calculated quotes and educated potential clients on insurance options.
  • Tracked the progress of all outstanding insurance claims.
  • Contacted existing and prospective clients each day to select appropriate insurance policies.
  • Answered and managed incoming and outgoing calls while recording accurate messages.

Education
Associates: Business Administration, 2009
Las Vegas College - 170 N. Stephanie st Henderson, NV 89074
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • AGR Group
  • Burger King
  • Oh Insurance Agency

School Attended

  • Las Vegas College

Job Titles Held:

  • Customer Service Representative
  • Crew Member
  • Office Administration

Degrees

  • Associates : Business Administration , 2009

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