• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Customer Service Representative
Please provide a type of job or location to search!
SEARCH

Customer Service Representative Resume Example

Love this resume?Build Your Own Now
CUSTOMER SERVICE REPRESENTATIVE
Summary

Personable, friendly and solution-oriented. To work as a efficient customer service team member devoted to maximizing customer satisfaction with exceptional service. Customer-focused team player offering expertise in conflict, time management and sales. Dedicated to customer loyalty and satisfaction.

Skills
  • Focused and detail-oriented
  • Decision making skills
  • Hospitality background
  • Exceptional communicator
  • Customer-oriented
  • Creative
Experience
10/2017 to 03/2018
Customer Service RepresentativeTeleperformance - Quinton , VA
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Reviewed account and service histories to identify trends and issues.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Set up and activated customer accounts.
  • Assessed customer needs and upsold products and services to maximize internet/Direct TV sales.
05/2019 to 09/2019
HousekeeperThe Cleaning Authority - Urbandale , IA
  • Swept and vacuumed floors, hallways and stairwells.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Reported all maintenance issues to the housekeeping status board.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Supplied guests with extra towels and toiletries when requested.
11/2016 to 10/2017
Desert Chef, Prep, and DishwasherSteak N Shake - City , STATE
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Kept stations stocked and ready for use to maximize productivity.
  • Made all meals in accordance with company standards and requirements.
  • Assisted with training and development of new talent.
  • Offered support to other stations in high-volume shifts or as needed.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Executed proper techniques to prepare menu item ingredients.
  • Identified machine malfunctions, leading to cost-saving repairs.
  • Organized and labeled stock of ingredients, keeping at appropriate temperatures.
  • Cooked food following specific measurements and recipes.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
Education and Training
05/2016
High School DiplomaLudington High School - City, State
09/2016
Computer Science And Digital Media West Shore Community College - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Clear contact info

Resume Overview

School Attended

  • Ludington High School
  • West Shore Community College

Job Titles Held:

  • Customer Service Representative
  • Housekeeper
  • Desert Chef, Prep, and Dishwasher

Degrees

  • High School Diploma
    Computer Science And Digital Media

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Representative-Team-Lead-resume-sample

Customer Service Representative Team Lead

Voya

Seattle , WA

Customer-Service-Representative-resume-sample

Customer Service Representative

Employment Solutions

Dallas , TX

Customer-Service-Representative-resume-sample

Customer Service Representative

Hartung Glass

Renton , WA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.