Dedicated customer service representative talented at processing high volumes of error-free transactions and meeting departmental goals. Offering 7 years of experience in quickly resolving all issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.
Effective customer service representative with 7 years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.
Personable, friendly and solution-oriented customer service representative with over 7 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, in-out bound calls, time management and sales. Dedicated to customer loyalty and satisfaction.
Technologically-savvy customer service representative with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions.
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