Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Assisted members with ordering medications and resolving minor issues.
Successfully interacted with other call center representatives to resolve issues.
Cross-trained and provided back-up for other customer service representatives when needed.
Worked as telesales Representative for Sprint
Tech Support for US Cellular
Assisted with new Hire Training
Assisted with several Pilot Program
Interviewed and trained all New Hires.
Opened and managed Store on a daily basis.
Responsible for resolving customer disputes.
Direct supervisor over inventory and Quality control.
Continuing education in communications and customer service
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