CUSTOMER SERVICE REP / 7+ YEARS EXPERIENCE IN CALL CENTER SETTINGS Polished, professional customer service rep offering:
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Customer service expert
Adaptive team player
Strong problem solving ability
Proficient with Microsoft Office Suite
Training manual contributor
Multi-channel contact center software
Proficient in customer account software
Service solutions expert
High customer service standards
Cash handling; Shipping and receiving; Professional and friendly; Careful and active listener; Multi-tasking; Strong public speaker;
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