customer service representative resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Friendly and efficient as well as eager to provide customer satisfaction with exceptional service and support. Knowledgeable with strong skill in providing information to provide effective issue resolution.
Skills
Credit card payment processing
Answering phones
Scheduling appointments
In-store support
Customer support
Customer service and complaints
Education and Training
Dundee CrownCarpentersville, ILExpected in 05/2014 ā āHigh School Diploma: - GPA:
Experience
Unitedhealth Group - Customer Service Representative Davenport, IA, 06/2020 - Current
Answered phones; scheduled appointments.
Assisted customers in making payments on accounts and setting up payment plans.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Made outbound calls to obtain account information.
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