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Customer Service Representative Resume Example

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CUSTOMER SERVICE REPRESENTATIVE
Career Overview

Personable and responsible Cashier with over a year of retail and customer service. I am a solid team player with upbeat, positive attitude.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I am very passionate about retaining current customers and also bringing new customers to build clientèle for the company.


Core Strengths
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Large cash/check deposits expert
  • Customer service expert
  • Opening/closing procedures
  • Telecommunication skills
  • Adaptive team player
  • Active listening skills
  • Inventory control familiarity
  • Energetic work attitude
Accomplishments

2010 achieved " Presidential Golden Award"  

  • First in local Taco Bell Franchise and I was 105th award over 30 years throughout Corporate, and other Franchises.

Future Farmers Of America: Leadership award 


2014 Made largest catering order ever in my Franchise 

  • $5000 worth of Beach Hut Deli products to Urban Cow Marathon.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.


Work Experience
Customer Service Representative 05/2014 to 11/2014
Premier BankCleveland , OH

Work as a team member performing cashier duties, answer phone calls to place orders, and coordinate catering sales.


I also am in charge of product preparation, and ensure customer satisfaction by assembling their ideal order to detail and achieving product standards.


Manager name: Annie Strasburg -(916) 220 2835



Crew Trainer/ Customer Service Representative10/2013 to 05/2014
Qbe Insurance Group LimitedChandler , AZ

Ensure customer satisfaction with speed of service and friendly greetings.Maintained detail oriented work performance. Was in charge of conducting training for new hires, and enforced food safety procedures.


Manager name: Julie English - (530) 306 4706



Customer Service Associate 03/2013 to 10/2013
Saint FrancisCity , STATE

This occupation was very sales oriented. I was the first point of contact for both online and on the floor product sales. I performed many duties which included advertisement, and product price management. I ensured company success with my work ethic and positive attitude, which attributed to repeat customers.


Manager name: Renee Klinghart - (916) 479 2381

Educational Background
High School Diploma: General Education2013Charter ConnectionsCity, State, US
Varies college credits: BusinessLTCCCity, State, US

Classes attended:


Sociology

Business 101

Oceanography


Achieved 3.0 GPA


Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Charter Connections
  • LTCC

Job Titles Held:

  • Customer Service Representative
  • Crew Trainer/ Customer Service Representative
  • Customer Service Associate

Degrees

  • High School Diploma : General Education 2013
    Varies college credits : Business

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