Customer Service Representative resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

Personable and responsible Cashier with over a year of retail and customer service. I am a solid team player with upbeat, positive attitude.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I am very passionate about retaining current customers and also bringing new customers to build clientèle for the company.

Core Strengths
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Large cash/check deposits expert
  • Customer service expert
  • Opening/closing procedures
  • Telecommunication skills
  • Adaptive team player
  • Active listening skills
  • Inventory control familiarity
  • Energetic work attitude

2010 achieved " Presidential Golden Award"

  • First in local Taco Bell Franchise and I was 105th award over 30 years throughout Corporate, and other Franchises.

Future Farmers Of America: Leadership award

2014 Made largest catering order ever in my Franchise

  • $5000 worth of Beach Hut Deli products to Urban Cow Marathon.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Customer Service Representative , 04/2014 - 10/2014
Premier Bank Cleveland, OH,

Work as a team member performing cashier duties, answer phone calls to place orders, and coordinate catering sales.

I also am in charge of product preparation, and ensure customer satisfaction by assembling their ideal order to detail and achieving product standards.

Manager name: Annie Strasburg -(916) 220 2835

Crew Trainer/ Customer Service Representative, 09/2013 - 04/2014
Qbe Insurance Group Limited Chandler, AZ,

Ensure customer satisfaction with speed of service and friendly greetings.Maintained detail oriented work performance. Was in charge of conducting training for new hires, and enforced food safety procedures.

Manager name: Julie English - (530) 306 4706

Customer Service Associate , 02/2013 - 09/2013
Saint Francis City, STATE,

This occupation was very sales oriented. I was the first point of contact for both online and on the floor product sales. I performed many duties which included advertisement, and product price management. I ensured company success with my work ethic and positive attitude, which attributed to repeat customers.

Manager name: Renee Klinghart - (916) 479 2381

Educational Background
High School Diploma: General Education, Expected in 2013
Charter Connections - El Dorado, CA
Varies college credits: Business, Expected in
LTCC - South Lake Tahoe, CA

Classes attended:


Business 101


Achieved 3.0 GPA

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Resume Overview

School Attended

  • Charter Connections
  • LTCC

Job Titles Held:

  • Customer Service Representative
  • Crew Trainer/ Customer Service Representative
  • Customer Service Associate


  • High School Diploma
  • Varies college credits

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