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Customer Service Representative Resume Example

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CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Skills
Work History
Customer Service Representative, 02/2015 to Current
Apex Systems – Brentwood , TN
  • Greet customers entering office 
  • Answer phone calls
  • Help with the completion of collection calls
  • Accept check, cash and electronic payments
  • Assist customers in new loan applications, existing ​renewals and paying out accounts
  • Keep work area and office clean and organized
  • Assist management in completion of garnishment judgements
  • Assist customers in questions and complaints​
Lead Assistant Manager, 01/2014 to 10/2014
Peabody Essex Museum – Salem , MA
  • Completed merchandise  inventories 
  • Ordered weekly merchandise
  • Prepared bank deposits
  • Prepared weekly goals for management
  • Prepared upcoming week employee schedule​
  • Assisted customers with transactions, questions and complaints
  • ​Kept work area clean and organized
Sales Associate, 11/2013 to 03/2014
G.H.Bass – City , STATE
  • Greeted and assisted customers in transactions, questions and complaints
  • Restocked merchandise 
  • Kept work area clean
  • Assisted with inventories and pulling merchandise from truck
Education
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

41Weak
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

Job Titles Held:

  • Customer Service Representative
  • Lead Assistant Manager
  • Sales Associate

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