Customer Service Representative resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education
University of Central ArkansasConway, ARExpected in ā āBachelor of Arts:Sociology - GPA:Bachelor of Arts, University of Central Arkansas, Conway, AR, May 2015 Major: Sociology Minor: Honors Interdisciplinary Overall GPA 3.526; three semesters on the Dean's List
Accomplishments
Minor: Honors Interdisciplinary
Overall GPA 3.526; three semesters on the Dean's List
Thesis/Dissertation
Experience
Sheridan Group Inc. Company - Customer Service Representative Westminster, MD, 07/2012 - Current
Assisted customers in computer and television cable troubleshooting over the phone
Attended monthly customer service training sessions which aided in communication skills, speaking with customers, and handling difficult situations in the work place
Worked downstairs filing papers, returning equipment, and assisting customer's face to face
Salvation Army Usa - Childcare Worker Port Chester, NY, 08/2011 - 07/2012
Interacted with and planned activities for children ages infant to twelve years
Created close bonds with both children and instructors during time there
University Of Central Arkansas - Sociology Club Treasurer City, STATE, 03/2014 - 03/2015
Managed club dues, t-shirt orders, and donations
Kept detailed records of all orders placed by the Sociology Club while collaborating with other officers on events and fundraisers
Helped plan and participate in UCA's Share-a-Bear campaign with the UCA Police Department, the Faulkner County Sherriff's office, and the Women's Shelter in Conway, Arkansas
Fellowships and Awards
Memberships/Scholarly Societies
Sociology Club, Anthropology Club, Membership in Alpha Kappa Delta Honor Society
Skills
Customer Service, Customer Service Representative, Customer Service Training, Filing, Receptionist, Retail Sales, Training
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