Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Thank you for giving me the oppertunity to apply for employment in your company. i am intrestest in applying for customer care. i am perfect for this job because i have been a customer of your company myself for many years i posess natural ability to communicate with others, i am knowledgeable, quick-learning and patient. I have intrests and expierience in electronics of many types (computers,tools,electronics ect) i believe with these skills i can find a place in your company to grow and learn

Highlights
  • Troubleshooting skills
  • Service solutions expert
  • Negotiation competency
  • Adaptive team player
  • Active listening skills


  • High customer service standards
  • Telecommunications knowledge
  • Data entry expierience
Experience
Customer Service Representative, 03/2012 - 09/2012
Sutherland Omaha, NE,

My job duties consisted of answering incoming calls and assisting the customer in any equipment purchases, warrenties, data entry, assisted billing, upgrades, basic technical assistance, or anything the customer needs making reasonable procedure exeptions to accomodate unusual customer requests sometimes working with upper management to ensure appropriate changes were made to improve customer satisfaction and providing accurate and appropriate information based off customer inquiries. i was running up to 6 different cumputer programs while making notation on every account with a non callback solution in a managable time to meet goal requirements. and stayed in daily contact with team leader through email regarding new updates or goals. collected feedback and made process changes to exeed customer satisfaction goals.

Low Voltage Technitian, 01/2011 - 09/2012
American Door LLC City, STATE,

i would Prepared and presented technical proposals for clients both residential and commecrial plus perventative matanence service and installation of low voltage systems, fire, security, servaillance, access and vehical tracking devises. i would handle customers directly also on phone or by email to either assist with technical problems or sales. i would Troubleshooted and resolved issues correctly and quickly with a 100% success rate.i worked with clients to analyze needs and installed appropriate solutions within each organization's budget. This company was a small buissness so customer service was very very important also speed and accuracy and in the time i was working for this company we built many good relationships with satisfied costomers who helped get the company where its at today.

Education
GED: High School Diploma, Expected in 2006
-
CNM Communtity college - Albuquerque, NM
GPA:
Skills

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resume Strength

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School Attended

  • CNM Communtity college

Job Titles Held:

  • Customer Service Representative
  • Low Voltage Technitian

Degrees

  • GED

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