Hardworking Customer Service Representative with Number years of experience working with Product or Service. Trained in project and time management with extensive knowledge of Area of expertise and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Skills
Sales expertise
Inbound and Outbound Calling
Professional telephone demeanor
Creative problem solving
Medical terminology knowledge
Money handling abilities
Stocking and replenishing
Retail store support
Technical Support
Staff education and training
Good listening skills
Work History
05/2020 to Current
Customer Service RepresentativeSpectrum – Weatherford, TX,
Provided primary customer support to internal and external customers in fast-paced environment.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Educated customers on promotions to enhance sales.
Responded to customer requests for products, services and company information.
Answered customer telephone calls promptly to avoid on-hold wait times.
Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
05/2019 to 01/2020
Personal House CleanerPrivate Individual – City, STATE,
Assisted with organizing closets, cabinets and drawers to declutter homes and maximize client's storage space.
Ran various household errands such as grocery shopping and pharmacy pick-up to save client's time.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Returned emptied garbage receptacles to proper locations.
Picked up trash from parking lot and garden areas to keep those areas free of debris.
Changed bed linens and collected soiled linens for cleaning.
Waxed and polished wood floors and other woodwork.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Removed waste paper and other trash from premises to designated area.
Dusted picture frames and wall hangings with cloth.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Adhered to professional house cleaning checklist.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Kept building entryway glass clean and polished for professional presentation.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Verified cleanliness and organization of storage areas and carts.
Disposed of trash and recyclables each day to avoid waste buildup.
Accepted accountability for all assigned building keys, master keys and access cards.
Rotated linens in storerooms and replenished when supplies ran low.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Restocked room supplies such as facial tissues for personal touch with every job.
08/2016 to 05/2018
Personal House CleanerPrivate Individual – City, STATE,
Assisted with organizing closets, cabinets and drawers to declutter homes and maximize client's storage space.
Ran various household errands such as grocery shopping and pharmacy pick-up to save client's time.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Polished glass surfaces and windows.
Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Returned emptied garbage receptacles to proper locations.
Changed bed linens and collected soiled linens for cleaning.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Removed waste paper and other trash from premises to designated area.
Dusted picture frames and wall hangings with cloth.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Adhered to professional house cleaning checklist.
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
Kept building entryway glass clean and polished for professional presentation.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Disposed of trash and recyclables each day to avoid waste buildup.
Accepted accountability for all assigned building keys, master keys and access cards.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Restocked room supplies such as facial tissues for personal touch with every job.
Education
Expected in
: University Of Southern Mississippi - Hattiesburg, MS GPA:
Expected in 05/2017
Associates In Applied Science: Pearl River Community College - Poplarville, MS GPA:
Expected in 05/2015
Diploma: Lumberton High School - Lumberton, MS GPA:
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