close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Customer Service Representative
Please provide a type of job or location to search!
SEARCH

Customer Service Representative Resume Example

Love this resume?Build Your Own Now
SD

CUSTOMER SERVICE REPRESENTATIVE
Summary
Skills
  • Menu memorization
  • Bussing expertise
  • Dining crew workflow optimization
  • Special dietary requirements
  • Check payment processing
  • Food inspection
  • Safe food handling
  • High-volume dining
  • Effective customer upselling
  • Seating assignment preparation
  • Buffet setup and takedown
  • Dining customer service
  • Service prioritization
  • Table setting arrangements
  • Team contribution
  • Outstanding cleanliness
Education and Training
Armstrong High SchoolCity,State,
High School DiplomaArmstrong High SchoolCity,State,06/2002
Certified Nursing Assistant J Seargent Reynolds Community College City,State,12/2006
Experience
Res-Care, Inc.Customer Service Representative | Columbus , OH04/2016 to 12/2018
  • Trained [Number] new employees each quarter in procedures and policies in order to maximize team performance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Cross-trained staff members, resulting in [Number]% increase in customer satisfaction ratings.
  • Addressed customer service inquiries quickly and accurately.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
John Knox VillageCertified Nursing Assistant | Lee's Summit , MO03/2013 to 10/2015
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Used mobility devices and [Type] equipment to carefully and transport patients.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Red Robin International, Inc.Hostess | Latham , IL01/2007 to 08/2012
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered questions about food and order statuses for waiting customers.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Completeness
  • Formatting
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Armstrong High School
  • J Seargent Reynolds Community College

Job Titles Held:

  • Customer Service Representative
  • Certified Nursing Assistant
  • Hostess

Degrees

  • High School Diploma
    Certified Nursing Assistant

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Customer-Service-Representative-Team-Lead-resume-sample

Customer Service Representative Team Lead

Voya

Seattle , WA

Customer-Service-Representative-resume-sample

Customer Service Representative

Employment Solutions

Dallas , TX

Customer-Service-Representative-resume-sample

Customer Service Representative

Hartung Glass

Renton , WA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.