Customer Service Representative Resume Example Company Name

CUSTOMER SERVICE REPRESENTATIVE

Professional Summary

An outstanding customer service representative working towards a nursing degree, with experience in the golf and service industry and a passion to help others, seeking the opportunity to work in a healthcare career.

Professional Experience

Company NameAugust 2011 to CurrentCustomer Service Representative
City, State

Assist customers with creating, implementing and wrapping up tournaments and organizational tasks.
Work closely with new customers to train them on the BlueGolf system and set up their consoles.
Conduct system testing and updates to ensure customers are receiving the services that meet their needs.
Perform daily operations of the company, including inputting new courses, updating existing information in the database, and helping customers with any issues or ongoing problems they may have regarding their settings in BlueGolf, the layout of their tournament information page and results site, tournament settings and formatting, and billing.

Company NameJanuary 2010 to September 2011Golf Professional
City, State

Perform individual and group lessons and clinics Join members and guests on the golf course to build relations and assist with their golf games Help organize and run weekly men's and women's groups Work closely with the other golf professionals to organize and run member and outside events each week Work closely with the members to assist them with their needs Perform daily operations of the club, including check-in and marshaling.

Company NameMarch 2009 to June 2011Head Golf Coach
City, State

Coached the team to a 6-4 and 8-2 seasons (Bentley's record for the previous two seasons was 0-20).
Instructed thirteen boys and girls throughout the season with great success.
Assisted players in improving their games.

Company NameJune 2008 to January 2010Assistant Golf Professional and Inventory Specialist
City, State

Perform all receiving and processing of soft goods Work closely with the club's merchandiser to professionally stock the golf shop, set up displays, purchase merchandise and place orders for members, guests and special events Help organize and run weekly men's and women's groups Work closely with PGA Professional Barry Brynjulson to organize and instruct the Varsity, Junior Varsity and Signature junior programs throughout the year Perform individual and group lessons and clinics Perform daily operations of the club, including check-in and marshalling Professional and social interaction with members and guests.

Education and Training

The Pennsylvania State UniversityBachelor of Science: Recreation, Park and Tourism Management Professional Golf Management BusinessCity, StateRecreation, Park and Tourism Management Professional Golf Management Business

CPR/First Aid

Interests

Sara Doell Women's Head Golf Coach Seton Hall University South Orange, NJ 07079 973) 738-9558 Ms. Doell was my assistant golf coach while I played on the team at Penn State University. She coached me for three years and taught me a tremendous amount about both golf and life. Ms. Doell can comment on my strong work ethic, organizational skills, and my ability to work with others in a team environment. Mark Naylor Head Golf Professional Castlewood Country Club Pleasanton, CA 94566 925) 413-6476 I reported directly to Mr. Naylor at Castlewood Country Club. We worked very closely to create a successful golf operation at our facility. Mr. Naylor can comment on my skills working with the members and other staff, as well as my skills as a golf instructor and assistant golf professional. He can also comment on my knowledge of the game of golf and implementing golf tournaments and clinics. Tim Burr Head Golf Professional Blackhawk Country Club Danville, CA 94506

Personal Information

(925) 736-6565 I reported directly to Mr. Burr while Iworked as an assistant professional at Blackhawk Country Club. We worked very closely while

Additional Information

PGA Class A Professional Business and Personal References Sara Doell Women's Head Golf Coach Seton Hall University South Orange, NJ 07079 973) 738-9558 Ms. Doell was my assistant golf coach while I played on the team at Penn State University. She coached me for three years and taught me a tremendous amount about both golf and life. Ms. Doell can comment on my strong work ethic, organizational skills, and my ability to work with others in a team environment. Mark Naylor Head Golf Professional Castlewood Country Club Pleasanton, CA 94566 925) 413-6476 I reported directly to Mr. Naylor at Castlewood Country Club. We worked very closely to create a successful golf operation at our facility. Mr. Naylor can comment on my skills working with the members and other staff, as well as my skills as a golf instructor and assistant golf professional. He can also comment on my knowledge of the game of golf and implementing golf tournaments and clinics. Tim Burr Head Golf Professional Blackhawk Country Club Danville, CA 94506 925) 736-6565 I reported directly to Mr. Burr while I worked as an assistant professional at Blackhawk Country Club. We worked very closely while I was at Blackhawk and he has taught me a lot about the golf industry and the facility. Mr. Burr can comment on my skills working with members and guests and my knowledge of the game of golf and the golf industry. He can also comment on my ability to perform daily tasks as well as assist in running special events and junior instruction.

Skills

billing, CPR, database, special events, First Aid, layout, organizational, page, receiving

Resume Overview

School Attended

The Pennsylvania State University

Job Titles Held:

Customer Service Representative
Golf Professional
Head Golf Coach
Assistant Golf Professional and Inventory Specialist

Degrees

Bachelor of Science : Recreation, Park and Tourism Management Professional Golf Management Business
CPR/First Aid

Customer Service Representative Resume Example

Resume Score: 100%

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