Seasoned customer service specialist with background in providing advice on diverse customer situations. Wanting to penetrate the work force for a position offering competitive salary, benefits and a continuous working environment. As a potential employee, I am able to accept responsibility and work as a team player and have plenty confidence that I will be an attribute to this organization. Devoted Customer service representative and manager who sustains the highest level of customer service through efficient team and customer account management. Customer Service Manager who specializes in quality service, customer retention, productivity and team management.
Microsoft:
Software:
Personal Skills:
Business Management/ Physical Therapy GPA: 3.0
GPA: 3.5 Graduated top 20% of senior class
Call center experience, cash handling experience, Computer literate, counselor or after school program experience, CPR certified, excellent customer service, Customer Service management skills, customer service skills, dependable employee, driver, managerial qualities, knowledge of managing 100+ employees, Monitor skills, Enterprise knowledge, Express, real-time reporting skills and knowledge, Reporting, retail experience, Sales experience, serving experience, and Supervisor experience.
In my past years I have volunteered at the Georgia Dome for Atlanta Falcon football games, Georgia Tech College football games, and also Atlanta hawks basketball games. In the most recent years I have volunteered for Habitat for Humanity and have volunteered at Atlanta Braves baseball games. I take pleasure in various rigorous activities to keep my mind constantly working and evolving. I enjoy creating a difference in what I do where ever I go.
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