Reliable Customer Service Representative with 11 years experience. I'm a well-qualified, solid team player with an upbeat, positive attitude. Dedicated and highly motivated to maintain customer satisfaction and contribute to the company success.
Promoted to office clerk within 1 year of employment.
I transported trucks as needed. I checked the trucks in/out to customers and documented gas and mileage. I schedule reservations as well as made phone calls to customers in reference to their payments, reservations or storage accounts. I managed credit, debit, and cash payments using a computer. I also distributed propane, attached and detached trailers to vehicles.
I provide customers with great service. Assisted customers with store and product complaints. I\'ve cross-trained and provided back-up for other representatives when needed. I played lottery for customers and completed cash, credit, and debit transactions through a POS (point of sale) system.
I started as a cashier, greeting customers, bagging groceries, and performing debit, credit, and cash transactions. Within an eight month time frame, I became a Front-End Supervisor. My responsibilities consisted of supervising a various number of cashiers. I voided transactions, responded to light signals to assist cashiers as needed. Highly interacted with customers when they needed help. I performed cash pick-ups from cashier registers as often as needed through a POS system. After being a Front-End Supervisor for about a year, I was promoted to office clerk, working in the cash office. I distributed tills to cashiers as well as counted them out at the end of shifts. I learned how to print money orders, western union, bill pay, lottery, and cash checks. I documented all cash pick-ups into a computer. I did safe counts twice a day and dropped bank deposits. Documented safe counts on paper.
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