Customer Representative with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support.
Responsible, punctual, and tenaciously productive professional when working with little to no supervision. Knowledgeable and dedicated customer service professional with extensive experience in business industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Personable Customer Service professional offering experience resolving account and service concerns for customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers.
Focused on surpassing expectations and driving team success. Proactive [ with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Proactive customer service representative with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques.
Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Motivated representative of 20 years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,
American Red Cross Association
National CPR Foundation (Certificate# 8AE434) CPR/AED
Jersey Care Commission -Nonprofit Organization
St. Joseph's Sub-Acute Rehabilitation Center
Complete Care at Hamilton Plaza Nursing Home
Second Baptist Church ,Community Outreach Program
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