Customer Service Representative Resume Example Walmart

CUSTOMER SERVICE REPRESENTATIVE

Summary

Cashier and Teacher's Assistant with over four (4) years of customer service experience and seeking a job in social services.

Skills

Experience

Cashier, Walmart , March 2017-May 2020Birmingham , AL

Provided customers with payment information and processed credit card payments and cash transactions.
Ensured a high level of service by greeting customers, taking their orders and filling them efficiently and correctly.
Redeemed coupons and cross-sold products.
Cleaned and organized register counters.
Bagged purchased items properly to prevent delicate products from breakage.
Counted and verified cash amounts at the start of each shift and balanced funds at the end of each shift.
Weighed food to determine correct pricing.
Informed managers of issues with loss prevention and security.
Operated cash register with proficiency.
Worked overtime shifts during busy periods.
Provided a high level of service by helping customers to find the specific products that they wanted.
Carried bags and offered other forms of assistance to elderly patrons and customers who needed extra help.
Worked with customer service to resolve issues.

Teachers Assistant, West Star , December 2015-February 2016Birmingham , AL

Provided feedback on individual actions, behaviors and verbal responses.
Collaborated with project leaders and stakeholders to accomplish objectives.
Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
Kept youth safe and secure at facility and in public.
Developed and maintained effective frameworks, standards and requirements.

Food Handler, Customer Service, BJCC Productions, November 2014-August 2015Birmingham, AL

Prepared and serve food, Maintained a clean and safe work area.
Sprayed all racked items with hot water to loosen and remove food residue.
Appropriately suggested additional items to customers to increase restaurant sales.
Communicated and exemplified the company's vision and goals.
Greeted all customers.
Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.
Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.

Cashier, Walmart Supercenter, March 2014-August 2014Birmingham, AL

Redeemed coupons and cross-sold products.
Cleaned and organized register counters.
Balanced the cash register at the end of each shift and ensured that any discrepancies were resolved.
Restocked workstation with supplies and ensured that any out of stock items were communicated to the manager.
Bagged, boxed or wrapped products and good purchases.
Issued receipts for purchases and gifts.
Handled cash, card, check, gift card and coupon transactions for customer purchases.
Provided professional and courteous service at all times.
Repeated orders to customers to ensure accuracy.
Assessed customer requirements for loading assistance and ensured that they are fulfilled by calling in extra hands.
Weighed food to determine correct pricing.
Greeted customers with a smile and offered them immediate and enthusiastic service.
Ensured fast financial transactions to minimize long register lines.

Cashier, Dollar Tree, May 2013-August 2013Birmingham, AL

Maintained gift certificate documentation.
Cleaned and organized register counters.
Balanced the cash register at the end of each shift and ensured that any discrepancies were resolved.
Bagged, boxed or wrapped products and good purchases.
Issued receipts for purchases and gifts.
Handled cash, card, check, gift card and coupon transactions for customer purchases.
Checked prices and arranged for carry-outs to the customer's car.
Answered customer questions face-to-face or by phone.
Inspired customers to try new items by educating them on wines and store promotions.
Ensured a high level of service by greeting customers, taking their orders and filling them efficiently and correctly.
Packed and bagged products according to customer preferences.
Unboxed new merchandise.
Greeted customers with a smile and offered them immediate and enthusiastic service.
Ensured fast financial transactions to minimize long register lines.

Education and Training

High School DiplomaWoodlawn Magnet High School, , BirminghamAL2012

Social Work, , Lawson State Community College, Birmingham AL

Activities and Honors

Skills

Customer Service Representative

Customer Service Associate

Assist Customers

Solves customer complaints and problems

Answer phone calls

Kept records

Resume Overview

Companies Worked For:

School Attended

Job Titles Held:

Degrees