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Customer Service Representative Resume Example

Resume Score: 90%

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CUSTOMER SERVICE REPRESENTATIVE
Summary

Cashier and Teacher's Assistant with over four (4) years of customer service experience and seeking a job in social services. 

Skills
  • Microsoft Office
  • Excellent with kids 
  • Positive learning process
  • Time management skills 
  • Quick learner
  • Excellent communication
Experience
Cashier, Walmart , March 2017-May 2020Birmingham , AL
  • Provided customers with payment information and processed credit card payments and cash transactions.
  • Ensured a high level of service by greeting customers, taking their orders and filling them efficiently and correctly.
  • Redeemed coupons and cross-sold products.
  • Cleaned and organized register counters.
  • Bagged purchased items properly to prevent delicate products from breakage.
  • Counted and verified cash amounts at the start of each shift and balanced funds at the end of each shift.
  • Weighed food to determine correct pricing.
  • Informed managers of issues with loss prevention and security.
  • Operated cash register with proficiency.
  • Worked overtime shifts during busy periods.
  • Provided a high level of service by helping customers to find the specific products that they wanted.
  • Carried bags and offered other forms of assistance to elderly patrons and customers who needed extra help.
  • Worked with customer service to resolve issues.
Teachers Assistant, West Star , December 2015-February 2016Birmingham , AL
  • Provided feedback on individual actions, behaviors and verbal responses.
  • Collaborated with project leaders and stakeholders to accomplish objectives.
  • Earned positive verbal/written feedback from parents regarding classroom instruction and student learning success.
  • Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
  • Kept youth safe and secure at facility and in public.
  • Developed and maintained effective frameworks, standards and requirements.
Food Handler, Customer Service, BJCC Productions, November 2014-August 2015Birmingham, AL
  • Prepared and serve food, Maintained a clean and safe work area.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Communicated and exemplified the company's vision and goals.
  • Greeted all customers.
  • Prepared food tableside, including carving meats, boning fish and fowl and preparing flaming dishes.
  • Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.
Cashier, Walmart Supercenter, March 2014-August 2014Birmingham, AL
  • Redeemed coupons and cross-sold products.
  • Cleaned and organized register counters.
  • Balanced the cash register at the end of each shift and ensured that any discrepancies were resolved.
  • Restocked workstation with supplies and ensured that any out of stock items were communicated to the manager.
  • Bagged, boxed or wrapped products and good purchases.
  • Issued receipts for purchases and gifts.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Provided professional and courteous service at all times.
  • Repeated orders to customers to ensure accuracy.
  • Assessed customer requirements for loading assistance and ensured that they are fulfilled by calling in extra hands.
  • Weighed food to determine correct pricing.
  • Greeted customers with a smile and offered them immediate and enthusiastic service.
  • Ensured fast financial transactions to minimize long register lines.
Cashier, Dollar Tree, May 2013-August 2013Birmingham, AL
  • Maintained gift certificate documentation.
  • Cleaned and organized register counters. 
  • Balanced the cash register at the end of each shift and ensured that any discrepancies were resolved. 
  • Bagged, boxed or wrapped products and good purchases.
  • Issued receipts for purchases and gifts.
  • Handled cash, card, check, gift card and coupon transactions for customer purchases.
  • Checked prices and arranged for carry-outs to the customer's car.
  • Answered customer questions face-to-face or by phone. 
  • Inspired customers to try new items by educating them on wines and store promotions. 
  • Ensured a high level of service by greeting customers, taking their orders and filling them efficiently and correctly.
  • Packed and bagged products according to customer preferences.
  • Unboxed new merchandise.
  • Greeted customers with a smile and offered them immediate and enthusiastic service.
  • Ensured fast financial transactions to minimize long register lines. 
Education and Training
High School DiplomaWoodlawn Magnet High School, , BirminghamAL2012
Social Work, , Lawson State Community College, Birmingham AL
Activities and Honors
  • Employee Of The Month
  • Perfect Attendance Awards 


Skills
  • Excellent Communication Skills
  • Quick Learner
  • Team Leader
  • Self Motivated
  • Ability To Use PC Computer
  • Peoples Person
Customer Service Representative

Customer Service Associate

Assist Customers

Solves customer complaints and problems

Answer phone calls

Kept records

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart
  • West Star
  • BJCC Productions
  • Walmart Supercenter
  • Dollar Tree

School Attended

  • Woodlawn Magnet High School
  • Lawson State Community College

Job Titles Held:

  • Cashier
  • Teachers Assistant
  • Food Handler, Customer Service

Degrees

  • High School Diploma

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