Customer Service Representative Resume Example
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CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests.Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Skills
- Organizational Skills (5 years)
- Cleaning Experience (10+ years)
- Customer Service
- Customer Service (10+ years)
- Sales Experience
- Money handling abilities
- Stocking and replenishing
- Professional telephone demeanor
- Time Management (10+ years)
- Sales Experience
- Restaurant Experience
- Organizational Skills
- Time Management
- Creative problem solving
- Good listening skills
- Good communication skills
Education
Cape Cod Community CollegeCity, StateGED
Certifications
Cleaning Experience (10+ years)
• Sales Experience
• Restaurant Experience
• Commercial Cleaning (10+ years)
• Customer Service (10+ years)
• Leadership Experience (1 year)
• Time Management (10+ years)
Work History
Kennelwood Inc- Customer Service Representative
Shiloh , IL09/2019 - 12/2019
Shiloh , IL09/2019 - 12/2019
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
Capital Health- Cashier
Robbinsville , NJ01/2018 - 05/2018
Robbinsville , NJ01/2018 - 05/2018
- Assisted with customer inquiries
- Handled customer complaints and concerns
- Handled returns and exchanges
- Stocked merchandise.
- Counted cash in register drawer at beginning and end of shift.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked prices for customers and processed items sold by scanning barcodes.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Answered questions about store policies and concerns to support positive customer experiences.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Maintained clean, sanitized and well-organized food preparation zones.
- Greeted customers, offered assistance and provided knowledgeable support.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed payments and counted change to complete transactions.
Carson-Tahoe Regional Health Care- Cashier
Gardnerville , NV11/2017 - 05/2018
Gardnerville , NV11/2017 - 05/2018
- Provided customers with information on specials and discount deals.
- Operated and sanitized kitchen and food preparation equipment.
- Assisted counter staff in packing ready orders and distributing to customers.
- Maintained clean, sanitized and well-organized food preparation zones.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
- Performed shift change tasks each day to keep store efficient and neat.
- Greeted customers, offered assistance and provided knowledgeable support.
- Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed payments and counted change to complete transactions.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Checked completed orders for accuracy and bagged meals for easy carrying.
Avalon Health Care Group- Housekeeper
Medford , OR05/2005 - 01/2015
Medford , OR05/2005 - 01/2015
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Polished glass surfaces and windows.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Changed bed linens and collected soiled linens for cleaning.
- Adhered to professional house cleaning checklist.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Waxed and polished wood floors and other woodwork.
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Resume Overview
School Attended
- Cape Cod Community College
Job Titles Held:
- Customer Service Representative
- Cashier
- Housekeeper
Degrees
- GED
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