customer service representative resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
I am a self motivated goal oriented individual. My goal is to secure a challenging position where I can apply my skills to become a valuable asset to my employer. I am a Personal Trainer with talent for managing and succeeding at mentoring an individual for a healthy lifestyle. I have a strong knowledge of specializing in nutrition and healthy habits. I have an enthusiastic & dependable ability to work under pressure with strong communication and leadership skills. Self motivated and Initiative with problem solving abilities. Team oriented with proven history of fostering by taking action to meet team, individual and management objectives.
Skills
Relationship and Community Building
Motivational and Dynamic
Communication and Interpersonal Connection
Passion for Health and Fitness
Progress Monitoring and Goal Attainment
Fitness Program Design
Fitness Equipment Maintenance
Dependable and Punctual
Workout Improvement Techniques
Injury Prevention
CPR Certified
Fitness Evaluations
Safe Equipment Demonstrations
Lifestyle and Nutrition Guidance
Creative Problem Solving
Safety and Emergency Procedures
Anatomy and Physiology
Leadership and Coaching
Flexible and Adaptable
Reliable and Responsible
Minor Injury Treatment
Nutrition and Wellness Education
Health and Wellness Education
One-on-One Coaching
Sports Demonstrations
First Aid Certified
Goal Setting
Experience
Customer Service Representative, 6/16/18 - 7/23/19 Danaher – Deland, FL,
Educated customers on special pricing opportunities and company offerings.
Documented conversations with customers to track requests, problems and solutions.
Assisted customers in making payments on accounts and setting up payment plans.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Upheld strict quality control policies and procedures during customer interactions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Consulted with customers to determine best methods to resolve service and billing issues.
Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Made outbound calls to obtain account information.
Assessed customer needs and upsold products and services to maximize sales.
Reviewed account and service histories to identify trends and issues.
Set up and activated customer accounts.
Driver Supervisor, - Air Products And Chemicals – Auburn, WA,
Kept track of driver hours and miles to achieve maximum productivity in given hours.
Tracked driver behavior and tasks, including timekeeping and attendance.
Arranged for onsite periodical inspections of vehicles in use.
Initiated team briefings for drivers to discuss key performance targets and ways to improve bottom line.
Reviewed shipping and receiving notices, production schedules and orders to determine work sequences and material shipping volumes, destinations, dates and types.
Operated machines and equipment to complete work assignments or to assist workers.
Planned work assignments and equipment allocations to meet established metrics.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
Managed maintenance and repair actions for team equipment and vehicles.
Loader and Unloader, - Home Depot Warehouse – City, STATE,
Unloaded products from incoming transports.
Loaded and unloaded materials by hand or with equipment to help team meet work demands.
Scanned, pushed and loaded items on conveyor line for loading into trailers.
Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
Applied shrink wrap to pallets, securing product for storage and shipment.
Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
Communicated load, product or pallet issues to supervisor.
Reconfigured inbound pallets to meet storage requirements.
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Read and attached appropriate labels and tags to products and packages for identification purposes.
Checked all load-related documentation to ensure that it is complete and accurate
Education and Training
High School Diploma: , Expected in - Giddings High School - , GPA: Status -
MBA: , Expected in - Paul Quinn College - , GPA: Status -
BBA: Business Management, Expected in - University of Phoenix - Woodlands Learning Center - , GPA: Status -
Certification : Personal Trainer & Nutritionist Specialist , Expected in - Fitness & Health - Houston Tx, GPA: Status -
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