Cheerful and upbeat Customer Service Representative (CSR) with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Poised CSR offering 20 years of experience in clerical sector. Dynamic professional with mentoring and coaching skills. Committed to finding effective solutions that improve customer relationships. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Dedicated Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in product and service solutions. Energetic and reliable CSR well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers.
Full results: Completed Written communication — Familiar February 2021 Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar Numerical reasoning skills — Familiar February 2021 Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs Full results: Familiar Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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