LiveCareer-Resume

customer service representative resume example with 2 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients.

Education
Fontana High School Fontana, CA Expected in 05/2015 High School Diploma : - GPA :
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Hallmark Aviation Services - Budtender
Newark, NJ, 04/2020 - 09/2021
  • Verified proper customer identification, medical information and paperwork.
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
  • Weighed and prepared products in order to accurately package and label items for sale.
  • Recommended, selected and located merchandise based on customer desires.
  • Handled large volume of cash with high accuracy and security each day.
Hca - Customer Service Representative
Golden, CO, 10/2021 - 06/2022
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem
  • Greet customers warmly and ascertain problem or reason for calling
  • Manage large amounts of incoming calls
  • Follow communication procedures, guidelines and policies
  • Use telephones to reach out to customers and verify any account information
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Answer questions about warranties or terms of sale
Gulfstream Goodwill Industries Foundation, Inc. - Budtender
Vero Beach, FL, 07/2022 - 02/2023
  • Check customers' ID to verify legal age and/or medical marijuana card if under 21.
  • Demonstrate excellent communication skills and deliver exceptional customer service.
  • Process customers payments ensure all transaction completes before handed goods
  • Meet and exceed sales goals; maintain a regular inventory of products and ensure that the sales floor is adequately stocked.
  • Assist with opening/closing of store and other tasks as assigned.
  • Ensure to always maintain clean and tidy. Sweep and mop both front lobby and collective patient room, wipe down display shelf’s and windows.
  • Keep record of all purchases of all patients helped.
  • Be aware of all daily deals being promoted for the day. Happy hours, first time patient deals etc.
  • Ensuring the floor is stocked and maintaining awareness of the inventory
  • Maintaining knowledge consistent with the current research on which products may help specific discomfort.
  • Keeping the dispensary website up to date with the latest products
  • Ensuring you are aware of current cannabis-related legal restrictions
  • Weighing, packaging, and distributing product
Basic Research - Quality Control Inspector
Salt Lake City, UT, 03/2023 - Current
  • Specializing in Medical Components Molding Injections.
    •Monitors for unsatisfactory quality or unusual operating conditions and alerts appropriate Supervisor.
    • Inspect for quality, defects, and deviations from specifications.
    • Assemble, measure, weigh, mark, label, count, blend, track, record, inspect, package, and palletize various products or materials.
    •Set up and use various hand and power tools to finish edges, remove flash, clear holes, saw, sand, grind, heat blast clean or trim molded plastic parts.
    •Rotate to operate numerous machines
    •Double check orders via the RF scan gun.
    •Package product neatly while protecting fragile goods.

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Resume Overview

School Attended

  • Fontana High School

Job Titles Held:

  • Budtender
  • Customer Service Representative
  • Budtender
  • Quality Control Inspector

Degrees

  • High School Diploma

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