Customer Service Representative Resume Example
Love this resume?Build Your Own Now
CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Competent customer service associate driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Skills
|
|
Work History
01/2020 to 03/2020Customer Service RepresentativeCort Business Services | Baton Rouge , LA
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Handled daily credit and cash transactions for customers with accuracy and speed.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Educated customers on promotions to enhance sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Requested official identification for tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Used POS system to enter orders, process payments, and issue receipts.
06/2018 to 08/2019CookRegal Cinemas Corporation | Kenner , LA
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained efficiency and flow of kitchen by helping complete tasks.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Limited portion sizes and used garnishes to control food costs.
- Adapted menus to changing seasons and supply inventories to decrease food waste.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Increased kitchen efficiency by cleaning work area regularly.
- Distributed food to wait staff quickly to provide excellent customer satisfaction.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Washed, peeled and cut various fruits and vegetables to prepare for serving.
- Supported waitstaff and other team members in completing tasks.
- Worked closely with head chef to create banquet menu for wedding guests.
- Worked with chef to prepare daily food specials and other supplies.
06/2017 to 11/2018MaintenanceMcguire Group Health Care Facilities | Hamburg , NY
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
- Used time management and efficient cleaning methods to meet deadlines.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
- Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
- Properly handled, transported and disposed of recycled materials.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed instructions, both orally and written regarding daily job tasks and duties.
- Removed trash and cleaned areas to keep buildings neat and organized for personnel and visitors.
02/2016 to 05/2017Grocery BaggerFresh County Market | City , STATE
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Helped customers get groceries to vehicles.
- Removed trash, swept and mopped floors for professional appearance.
- Collected carts from parking lot and designated returns.
- Retrieved items for customers and verified prices.
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained neat, clean and safe workspace to avoid hazards and increase safety.
Education
06/2008High School DiplomaRichards Career Academy, City
BusinessIndiana Tech Law School, City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Measurable results
Resume Overview
School Attended
- Richards Career Academy
- Indiana Tech Law School
Job Titles Held:
- Customer Service Representative
- Cook
- Maintenance
- Grocery Bagger
Degrees
- 06/2008 High School Diploma
Business
Similar Resumes
