Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Customer Assistance
Responsible for assisting customers in regards to account information over the phone and face to face. Handle all Payments via cash,credit cards, and checks. Organized all customers contract into correct filing system.
Entered new patient profiles and prescriptions into medication input software system.Provided friendly customer service at prescription drop-off and pick-up counters.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
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