Hardworking Customer Service Representative with 2 years of experience working with customer service. Trained in project and time management with extensive knowledge of call center representative and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Proactive customer representative with expertise in delivering support services and resolving customer complaints. Trained in Microsoft office, excel, powerpoint and other techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 2 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Polite and professional Customer Representative successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Proficient call center rep with superior work ethic and expertise in working from scripted responses to resolve customer problems. Driven and responsible with adaptable, solution-oriented nature. Excellent conflict mediator and efficient multitasks.
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