|Highly proficient in Microsoft Office, Very strong customer service skills and Word, Excel, PowerPoint, Outlook, a client focused attitude w/ Access, Windows XP/Vista; Strong data demonstrated problem entry & typing skills; and excellent solving/technical trouble shooting reading/writing proficiency. skills. Recognized for a very positive and Excellent research and organizational professional demeanor, excellent skills. Strong ability to find the answers problem solving skills and a strong to any customer concerns. dedication to team-work. Dedicated to Exceptional listener w/strong problem developing a positive experience the resolution techniques. customer will never forget. Team oriented individual with excellent Highly motivated and enthusiastic communication skills (oral and written) individual with a passion for learning who effectively conveys information and a desire to work in Customer verbally and in writing. Service field long term. Excellent time-management, Proven excellent ability to handle organization & efficiency skills. high-volume customers effectively by Capable of handling multiple tasks identifying needs, quickly gaining trust, effectively. approaching complex situations and Very well-adept to working in a fast resolving problems to maximize paced, customer service environment. efficiency & ensure customer Comfortable in interacting with all satisfaction. levels of the organization and public. Expert in customer service principles who has mastered customer retention and can create processes to improve this key metric. Demonstrated ability in providing exceptional communication, organizational, and problem solving skills in order to consult with customers.|
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