Positive and upbeat Customer Service Specialist as well as multiple Supervisor positions bringing 12 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Extremely interested in learning new skills and willingness to bring my experience to other companies to grow my career. Very flexible and able to work any hours at any location.
Managed daily operations within centene office by supporting continuous delivery of excellent services and care.
Addressed individuals specific needs through thorough communication with all customer service Representatives on team.
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