Recent Healthcare Administration graduate with knowledge of management theory, practice, skills, and attitudes applied to healthcare organizations. Understanding of medical staffing, third party payers, and identifying patient needs, as well as HIPAA compliance and healthcare regulations.
*19+ years of administrative, financial and personnel support experience; office management and supervisory skills.
*Military veteran and reservist with Government Security Clearance: Secret (granted August, 2015)
MS Office Word (2007, 2010, 2013), MS Access, MS Powerpoint, MS One Note, Microsoft Outlook; Oracle Production systems; use and trouble-shooting of fax machines and copiers.
Schlumberger Dyna DrillKaty, TXCustomer Service Representative
Answer inquiries and provide information to the general public, customers, and interested parties regarding activities conducted at establishment and department locations.
Perform data entry and processing of Work Order Packets; processed quotes; process Reline Orders with RGA # (Oracle Initiated SO#) and enter in system.
Process New Stator, Rotor or Bearings orders.
Initiate a variety of actions with regard to inventory and equipment, supplies, repair services, shipping, manufacturing requests, expediting engineering work requests, product delivery, etc.
for sales order fulfillment and purchase of accessory equipment.
Act a liaison between customers and other company departments - quotations, manufacturing, procurement, engineering, and project management - to ensure timely and accurate completion of quotations and order fulfillment.
Enter / Update Stator Data Forms into Oracle application system for shipped parts, as accurately as possible.
Key received work orders onto corresponding spreadsheets.
Scan any necessary work order packets.
Create folders for packets entered into electronic database and others received.
Sort created folders in numerical order by work order number.
File folders into filing cabinets.
Shift filing cabinets accordingly.
ProLog, IncVAGeneral Clerk II, Contractor
Provided executive support to the Commanding Officer and Executive Officer; provided high-level administrative support by conducting research, preparing statistical reports by using MS Excel, and handling information requests.
Trained and supervised lower-level clerical staff.
Performed clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings by using Microsoft Outlook.
Administrative duties, including filing, faxing, copying, evaluations, and submitting life insurance for all active duty and reserve personnel.
Processed Awards, Evaluations and Fitness reports.
Travel Clerk: processed and reviewed liquidations forms, passenger reservation requests, and receipts.
Prepared travel arrangements and claims, over 45 no-fee passport applications, Temporary Additional Duty orders, and Government Travel Credit Card applications.
Performed secretarial duties using legal terminology, procedures, and documents.
Prepared legal papers and correspondence, such as summonses, complaints, motions, and subpoenas.
Performed legal research.
United States Navy ReserveHouston, TXAdministrative Supervisor
Compose letters and electronic correspondence in response to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services.
Research and gather necessary data based on client need.
Process and prepare awards, evaluations and fitness reports.
Perform clerical duties, including answering telephones, bookkeeping, typing and word processing, stenography, office machine operation, and filing.
Supports as EOC Staff Watch Stander at CFAO Emergency Operations Center (EOC).
Manage various Navy installations command's web-based Command, Control, Communications, Computers and Intelligence (C4I) suite to establish web-based Command and Control (C2) system, which includes a common operational picture, management and reporting processes.
Manage the Emergency Operations Center to ensure coordinated response efforts among local and/or federal communities are in place in the event of a man-made or natural disaster and that procedures are in compliance with the National Incident Management System.
Trained and Performed duties for Non-Combat Evacuation Operation (NEO) using the Non-Combatant Operation Tracking System and Emergency Accountability Tracking System (NTS/ETAS) provides evacuation of noncombatants, nonessential military personnel, selected host-nation citizens and third country nationals in the event of war, civil unrest or natural disasters in areas all over the world.
A universal system that identifies and tracks noncombatant evacuees during an evacuation process and is used by all branches of the U.S.
United States Navy, Naval Air StationLemoore, CAAdministrative Service Manager
*Assistant Security Manager
processed Government Security Clearance paperwork for over 50 Civilian and Military personnel.
Assisted military personnel with international travel.
Planned, directed, and coordinated administrative services including records and information management, facilities planning and maintenance, custodial operations, and other office support services.
Performed administrative duties, including filing, faxing, copying.
Prepared and processed Evaluations, Fitness Reports, and Awards, as well as 60+ life insurance submissions for military personnel.
Assisted lawyers by investigating facts, preparing legal documents, or researching legal precedent.
Conducted research to support legal proceedings, formulate defenses, and initiate legal actions.
Prepared incoming and outgoing mail for distribution.
Used hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; addressed, sealed, stamped, folded, stuffed, and affixed postage to outgoing mail or packages.
Maintained necessary records and completed forms.
Education and Training
University of PhoenixHouston, TXBachelor of Science (BS): Health Administration/Health ManagementHealth Administration/Health Management
Houston, TXHealthcare Organizations; Healthcare Ethics; Healthcare Administration History, Culture, and Language; Healthcare Supervision; Health Information Systems.
Heartsaver CPR AED, Memorial Hermann Hospital
administrative, Administrative duties, administrative support, billings, bookkeeping, clerical, copying, CPR, Credit, client, data entry, database, delivery, fax machines, faxing, filing, Forms, Government, Information Systems, insurance, inventory, legal, legal documents, legal research, letters, machine operation, meetings, MS Access, MS Excel, mail, MS Office, office, Microsoft Outlook, MS Powerpoint, Word, natural, Navy, Oracle, Oracle application, personnel, copiers, processes, procurement, project management, read, receiving, reporting, researching, Research, sales, scheduling, secretarial, Security Clearance, self-starter, shipping, spreadsheets, Supervision, telephones, travel arrangements, trouble-shooting, typing, word processing
Administrative Service Manager
*Assistant Security Manager
Bachelor of Science (BS) : Health Administration/Health Management Healthcare Organizations; Healthcare Ethics; Healthcare Administration History, Culture, and Language; Healthcare Supervision; Health Information Systems.
Heartsaver CPR AED, Memorial Hermann Hospital
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