Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Assisted customers with store and product complaints.
Member Pi Kappa Alpha, Member Pi Sigma Epsilon, IFC representative, IFC financial committee chair. Coursework in Business, Marketing and Communications. Coursework in Business Administration and Organizational Development.
Graduated in the top 15 of my class Inducted into the National High School Honor Society as a sophomore. Accepted into Upward Bound program at Northwest Shoals Community College where I earned awards for top GPA in each of my classes. Accepted into the Early Scholars program Received numerous partial scholarship offers from various colleges and universities upon
accounting, cash handling, cash management, closing, contracts, cost control, customer service, economics, financial, inventory control, team building, leadership skills, all Microsoft Office, problem solving, self-starter, time management
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