Bilingual Army veteran with reliable, proficient customer service skills who goes above and beyond his given assignments who fully commits himself to maintain customer satisfaction that contributes to company success
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Customer Assistance
Product Sales
Customer Interface
Serviced 50 to 80% of customers who were interested in purchasing a mobile phone with Verizon Wireless
Attentively responded to detailed customer service issues such as overcharges in bills, bilingual needs or interpretation
Considered as a major asset who facilitated contract renewals and assisted with accessory sales , overall returns or exchanges
One out of five employees who assisted with technical support such as troubleshooting cellular phones, smart-phones and wireless ear-piece accessories
Supplied and delivered hospice insured medical/hospital equipment to more than 20 cities within both Los Angeles County and Orange County
Managed and learned how to set up electric beds, portable carry-on oxygen tanks to wheelchairs, portable potties and oxygen concentrators at the patient's designated facility or residence
Supervised a platoon of 10-20 paratroopers to help 3/505th battalion mobilize fellow paratroopers to training fields, marksmanship qualification, or road-march training at any assigned time
In charge for delivery of food, water, mail, and other essential necessities for entire battalion while deployed in both Global Campaigns overseas
Assisted with delivery of ammunition, artillery, mass weapon accountability at regiment's post
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Companies Worked For:
School Attended
Job Titles Held:
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