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Customer Service Representative Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
To obtain a professional position in which I can utilize the many skills I posses customer service representative - client relations - data entry - lockbox - operation manager assistant secretary - customer service inbound call center) and also have the opportunity to learn and grow with the company.
Core Qualifications
  • Strong Organizational skills
  • Listening Skills
  • Large Cash/Check Deposits
  • Credit Card Processing
  • Fast Learner
  • Creative Problem Solver
  • Excellent Communication Skills
  • Multi-Line Phone And Internet Usage
  • MS Window Proficient
  • Excel
  • Proofreading
  • Email
  • Research
  • Letters And Memos
  • Customer Satisfaction
  • Providing Information And Service To Ensure
Experience
10/2013 to Current
Customer Service Representative Control4 Corporation Asheville, NC,
  • Responsibilities include,performs any combination of following duties For guest of hotel or motel:Greets,registers,and assigns rooms to guests.
  • Keep records of room availability and guests` accounts,manually or using Computer.Computers bill,collects payment,and makes change for guests.
  • May be known as key clerk;reservation clerk,first shift clerk,second shift And third shift night audit clerk.
  • Night auditor clerk do accounts receivable For direct bills weekly,monthly and post checks to the right account.
03/2010 to 10/2013
Customer Service Representative/Assistant Control4 Corporation Cerritos, CA,
  • Responsibilities include,performs any combination of following duties For guest of hotel or motel:Greets,registers,and assigns rooms to guests.
  • Keep records of room availability and guests` accounts,manually or using Computer.Computers bill,collects payment,and makes change for guests.
  • May be known as key clerk;reservation clerk,first shift clerk,second shift And third shift night audit clerk.
  • Night auditor clerk do accounts receivable For direct bills weekly, monthly and post checks to the right account.
04/2008 to 03/2010
Customer Service Representative Control4 Corporation Chesterfield, MO,
  • Responsibilities include,financial payment and.
  • resolve customer care issues.Received multiple reviews.
  • acknowledging my level of dedication to excellent customer service.
  • A.
  • inbound call center for sprint.
02/2007 to 11/2009
Customer Service Representative Sedgwick Claims Management Services, Inc. Seatac, WA,
  • Responsibilities include, Getting customers credit information to see if they was approvedfor a lowe`s credit card processing and increasing credit line.
  • Guarateeing level of customer service.
  • Trained new employees by providing knowledging by level of specific store tasks and policies;however,train customer on how to use the system.
  • Working for GE).
01/2008 to 10/2009
Lockbox Kelly Services City, STATE,
  • Responsibilities include, lockbox wholesale and retail, incoming and outgoing mail,keyed data and.
  • interacted with management in a close environment.
02/2007 to 02/2008
Data Proof Operator Kelly Services City, STATE,
  • Responsibilities include, lockbox wholesale and retail, incoming and outgoing mail,keyed data and.
  • interacted with management in a close environment.
02/2000 to 03/2007
Proof Operator Bank Of America City, STATE,
  • Responsibilities include,lockbox encoding check amount.
  • Developed reputation as an efficient data entry.
  • provider with high levels of accuracy.
01/2000 to 02/2006
Operation Manager Bicom,INC City, STATE,
  • Responsibilities include,but are not limited to scanning customer information,importing and keying in customer data,transferring customer information to cd,create transmittal client invoices, resolve staff,client issues and/or complaints as necessary.
  • Managed quality communication,customer support and product representation for each client.
  • Fire and Hire.
09/2003 to 06/2005
Customer Service Rep./Assistant Secretary Southtel Wireless City, STATE,
  • Responsibilities include,contact each customer to inquire if they wanted to upgrade their account and to make sure services was satisfactory.In addition,also process customers application & credit information.Scan customer information and assist customers in person,via telephone.Resolve client issues and/or complaints.
12/1997 to 12/1999
Customer Service Rep./Supervisor Pick-A-Flick City, STATE,
  • Responsibilities include,ringing up customer information,monitor and count cash flow,replacing rental tapes,preparing night deposit checks and over/short reports,daily store reports,as well as other financial reporting and resolve staff and customer issues and/or complaints.Interact with customers in person.
Education
Expected in 1992
High School Diploma: Business Management
Charlotte Catholic Hight School - Charlotte, NC
GPA:
Professional Affiliations

Customer Care Certificate

Financial Certificate

Skills

accounts receivable, call center, cash flow, Cashier, cd, Excellent Communication, Creative Problem Solver, Credit, client, Customer Satisfaction, excellent customer service, customer service, customer support, customer care, data entry, Email, Faxing, Filing, financial, financial reporting, Internet Usage, Invoice Processing, Letters, Listening, Notes, Excel, mail, Window, Multi-Tasking, Strong Organizational skills, policies, Proofreading, quality, Fast Learner, Research, retail, scanning, Telephone, Phone, Training Development, upgrade

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Charlotte Catholic Hight School
Job Titles Held:
  • Customer Service Representative
  • Customer Service Representative/Assistant
  • Customer Service Representative
  • Customer Service Representative
  • Lockbox
  • Data Proof Operator
  • Proof Operator
  • Operation Manager
  • Customer Service Rep./Assistant Secretary
  • Customer Service Rep./Supervisor
Degrees
  • High School Diploma

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