Customer Service Representative Resume Example
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CUSTOMER SERVICE REPRESENTATIVE
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than six years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Skills
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Experience
September 2015
Hartung GlassSalt Lake City , UTCustomer Service RepresentativeAnswered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
June 2014 to September 2015
Saint-Gobain CorporationNewbury , OHShift SupervisorSuccessfully managed the activities of five team members in multiple locations. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Opened and closed the store, which included counting cash drawers and making bank deposits.
September 2010 to June 2014
Wal MartCity , STATEElectronic SalesmanComputed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs.Guided customers in choosing items that reflected personal style and shape.
Education
Mohawk Valley Community College
City, StateIllustration
City, StateIllustration
Best Buy Harvest ProgramMonthly meeting which grooms candidates to become successful leaders. During meeting the candidates go over sale numbers, selling processes, how to build a brand, and how to coach employees.
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Resume Overview
School Attended
- Mohawk Valley Community College
Job Titles Held:
- Customer Service Representative
- Shift Supervisor
- Electronic Salesman
Degrees
- Illustration
Best Buy Harvest Program
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