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Customer Service Representative Resume Example

Resume Score: 80%

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CUSTOMER SERVICE REPRESENTATIVE
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than six years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Skills
  • Cash handling accuracy
  • Detail-oriented
  • Excellent multi-tasker
  • Flexible schedule
  • Loss prevention
  • Organized
  • Time management
  • Strong communication skills
Experience
September 2015
Best BuyNew Hartford, New YorkCustomer Service RepresentativeAnswered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
June 2014 to September 2015
Kinney DrugsWhitesboro, New YorkShift SupervisorSuccessfully managed the activities of five team members in multiple locations. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Opened and closed the store, which included counting cash drawers and making bank deposits.
September 2010 to June 2014
Wal MartNew Hartford, New YorkElectronic SalesmanComputed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs.Guided customers in choosing items that reflected personal style and shape.
Education
Mohawk Valley Community College
Utica, New York
Illustration
Best Buy Harvest ProgramMonthly meeting which grooms candidates to become successful leaders. During meeting the candidates go over sale numbers, selling processes, how to build a brand, and how to coach employees.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Best Buy
  • Kinney Drugs
  • Wal Mart

School Attended

  • Mohawk Valley Community College

Job Titles Held:

  • Customer Service Representative
  • Shift Supervisor
  • Electronic Salesman

Degrees

  • Illustration
    Best Buy Harvest Program

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