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Customer Service Representative Resume Example

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CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Dear Hiring Manager, I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely, Parquasia Williams.
Skill Highlights
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Energetic work attitude
  • Customer service expert
Work Experience
Customer Service Representative04/2016 to 06/2016AloricaColorado Springs, Co
  • Effectively manage large amounts of incoming calls Handle complaints and provide appropriate solutions within time limits Identify and assist customers with their needs Keep records of customer interactions and process customer accounts Engage in personal connection with customers.
People Greeter/Cashier09/2015 to 03/2016WalmartColorado Springs, Co
  • Greet customers and keep front area clean Stock and zone aisles Answer any questions or concerns from customers Ring items up for customers Thank customers for their loyalty.
Clerk10/2013 to 04/2014Colorado Springs, Co
  • Greet, register, and assign rooms to guests Make and conform reservations Verify customers credit, and form of payment Keep records of room availability and guests' accounts Compute bills, collect payments, and make changes for guests Plan, schedule or supervise the work of employees.
Education and Training
DiplomaMay 2011Junction City Sr HighGPA: GPA: 3.2GPA: 3.2
Certificate: CNA2016The Independence Center CNA SchoolColorado Springs, CO, USA
Skills
Multi-tasking, Careful and active listener, Quick learner, Cash-handling, Professional and friendly, Hard working
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Resume Overview

Companies Worked For:

  • Alorica
  • Walmart
  • Colorado Springs, Co

School Attended

  • Junction City Sr High
  • The Independence Center CNA School

Job Titles Held:

  • CustomerService Representative
  • People Greeter/Cashier
  • Clerk

Degrees

  • Diploma May 2011
    Certificate : CNA 2016

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