- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
I have worked in many different fields all with one common denominator, people. I love interacting with others, and will always have a smile on my face while doing so. I pride myself on my affability. Working in professional settings I have learned how to deal with confrontation, learned impeccable organizational skills, and became better at communication. Not many can say this but I throughly enjoy organizing schedules, budgetting, or finding a new way to be more efficient in my tasks. I am an extremely hard worker and I am constantly striving to be better professionally as well as physically and mentally. I am a very big mental health advocate and believe entirely in having a safe space to talk about any issues that may be troubling coworkers and other staff, so long as it doesn’t intervene with how we interact with customers and each other.
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John Crane Inc – Cedar Rapids, IA,
- Set up and activated customer accounts.
- Assessed customer needs and upsold products and services to maximize sales.
- Documented conversations with customers to track requests, problems and solutions.
- Exceeded company productivity standards on consistent basis.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Assisted customers in making payments on accounts and setting up payment plans.
- Answered 40+ inbound calls per day and directed to individuals or departments.
- Made outbound calls to obtain account information.
Good Shepherd Hospice – Olathe, KS,
- Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Regulated children's schedules to balance rest, learning and play.
- Followed routines to foster stability and structure in children's lives while parents were away.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Benedictine Health System – Northfield, MN,
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
- Worked to improve patient outlook and daily living through compassionate care.
- Completed data entries in charts and logbooks to document client progress.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Twin Ports Health Services – City, STATE,
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient intake and dietary requirements and assisted with feeding.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
The Salon Professional Academy - Maplewood, MN
Wisconsin Indianhead Technical College - Superior, WI
Wisconsin Indianhead Technical College - Superior, WI
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School Attended
- The Salon Professional Academy
- Wisconsin Indianhead Technical College
- Wisconsin Indianhead Technical College
Job Titles Held:
- Customer Service Representative
- Private Nanny
- Direct Support Professional
- Certified Nursing Assistant
Degrees
- Cosmetology
- Some College (No Degree)
- Emergency Medical Technician
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