Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Experienced Retail Sales Associate with 3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
Skills
Liquor law compliance
Identification checks
Cash drawer management
Stocking and replenishing
Inventorying products
Cleaning and sanitizing
Security awareness
Safe food handling
Food preparation
Work History
10/2016 to 01/2017
CashierSchwan's Company – Fort Walton Beach, FL,
Processed POS transactions, including checks, cash and credit purchases or refunds
Restocked, arranged and organized merchandise in front lanes to drive product sales
Monitored customers for signs of security concerns and escalated issues to management
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
03/2018 to 04/2018
Event SpecialistMaui Jim – Des Moines, IA,
Cleaned and sanitized work areas throughout hours of operation and at close of business
Washed, peeled and cut various fruits and vegetables to prepare for serving
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Used downtimes to prepare ingredients and restock supplies for expected busy periods
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
05/2018 to 08/2019
CashierSchwan's Company – Fort Wayne, IN,
Processed POS transactions, including checks, cash and credit purchases and processed refunds
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Restocked, arranged and organized merchandise to drive product sales
Cleaned up gas and other spills in accordance with spill procedures
Kept facilities clean, neat and organized at all times
Received multiple positive reviews acknowledging dedication to excellent customer service
Welcomed customers into store and helped locate items
Resolved customer complaints while prioritizing customer satisfaction and loyalty
Accurately logged all daily shipping and receiving orders
Identified potential shoplifters and alerted management
10/2019 to 03/2020
Customer Service RepresentativeNeogen Corporation – Memphis, TN,
Operated cash register for cash, and credit card transactions with 100% accuracy
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Mentored new team members on POS system operation, customer service strategies and sales goals
Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients
Promoted building security by locking doors and checking electrical appliances for safety hazards
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Education
Expected in 05/2016
High School Diploma: Yuma High School - Yuma, AZ GPA:
Accomplishments
I was awarded a $200 bonus for successfully helping the company's secret shopper.
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