Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Retail Sales Associate with 3 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.

  • Liquor law compliance
  • Identification checks
  • Cash drawer management
  • Stocking and replenishing
  • Inventorying products
  • Cleaning and sanitizing
  • Security awareness
  • Safe food handling
  • Food preparation
Work History
10/2016 to 01/2017
Cashier Schwan's Company Fort Walton Beach, FL,
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Monitored customers for signs of security concerns and escalated issues to management
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
03/2018 to 04/2018
Event Specialist Maui Jim Des Moines, IA,
  • Cleaned and sanitized work areas throughout hours of operation and at close of business
  • Washed, peeled and cut various fruits and vegetables to prepare for serving
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas
05/2018 to 08/2019
Cashier Schwan's Company Fort Wayne, IN,
  • Processed POS transactions, including checks, cash and credit purchases and processed refunds
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Restocked, arranged and organized merchandise to drive product sales
  • Cleaned up gas and other spills in accordance with spill procedures
  • Kept facilities clean, neat and organized at all times
  • Received multiple positive reviews acknowledging dedication to excellent customer service
  • Welcomed customers into store and helped locate items
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Accurately logged all daily shipping and receiving orders
  • Identified potential shoplifters and alerted management
10/2019 to 03/2020
Customer Service Representative Neogen Corporation Memphis, TN,
  • Operated cash register for cash, and credit card transactions with 100% accuracy
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
Expected in 05/2016
High School Diploma:
Yuma High School - Yuma, AZ
  • I was awarded a $200 bonus for successfully helping the company's secret shopper.
  • Food Handlers Card

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Resume Overview

School Attended

  • Yuma High School

Job Titles Held:

  • Cashier
  • Event Specialist
  • Cashier
  • Customer Service Representative


  • High School Diploma

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