Enthusiastic Client Service Representative with 10 years of client interface experience. Well-versed in [sales] products, services and consumer trends. Skilled in both individual and team roles paired with expertise in training and mentoring new staff on company objectives. Positive, upbeat Customer Service Representative brings more than 10 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Energetic and reliable Account Executive well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers. Personable, friendly and solution-oriented Account Executive with over 10 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
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· Focused on selling social media, marketing and Web services focused specifically in the
Nutritional Supplement marketplace.
· Provided Customer Support for Clients.
· Averaged 30 to 50 Phone Calls Daily.
· Averaged 30 to 50 Emails Daily.
· Closed between 20 to 50 new clients monthly, resulting in $2000 to $10000 in revenue.
· Drove $200-500k in new revenue annually.
· Worked with GNC, Vitamin Cottage, Whole Foods, Sprouts, 24 Fitness, etc. to get
· different Nutritional Supplement in their stores or gyms.
· Had on Ads Facebook, Billboards, Radio, TV, promoting the Nutritional Supplements.
· Worked with Professional Athletes, Coaches, and Teams get their endorsement of the
· Products.
· Worked the Cherry Creek Sneak, Elephant Rock, Velo Swap, Bolder Boulder, Colfax
· Marathon, Turkey Tot, along with a ton of other races to get out the Nutritional
Supplements to the public
· Had booths and attend conventions through United States promoting and selling the
Nutritional Supplements.
· Top 10 in Sales 2012-2016
· 2011 $100,000 in Sales
· 2012 $300.000 in Sales
· 2013 $375,000 in Sales
· 2014 $425,000 in Sales
· 2015 $475,000 in Sales
· 2016 $500,00 in Sales
· 2017 $250,00 in Sales
· Operating various screening equipment and technology to identify dangerous objects in
· baggage, cargo and on passengers, and preventing those objects from being transported onto
· aircraft.
· Performing searches and screening, which may include physical interaction with passengers
· (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags,
· bins, and property weighing up to 70lbs.
· Controlling terminal entry and exit points.
· Interacting with the public, giving directions, and responding to inquiries.
· Maintaining focus and awareness while working in a stressful environment which includes
· noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive
· and angry passengers, in order to preserve the professional ability to identify and locate
· potentially life threatening or mass destruction devices, and to make effective decisions in
· both crisis and routine situations.
· Engaging in continuous development of critical thinking skills, necessary to mitigate actual
· and potential security threats, by identifying, evaluating, and applying appropriate
· Retaining and implementing knowledge of all applicable Standard Operating Procedures,
demonstrating responsible and dependable behavior, and is open to change and adapts to new
information or unexpected obstacles.
Proficient with Microsoft Office.
Worked with Salesforce.
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