06/2016 to 10/2017Customer Service RepresentativeHayneedle － Omaha, NEAnswered customers' questions and addressed problems and complaints via phone and email communication. Used internal protocols and systems to assist customers with issues and help resolve them as quickly as possible.
08/2014 to 06/2016Customer Service RepresentativeOmaha's Henry Doorly Zoo － Omaha, NEMy main focus was customer service however I had several other responsibilities as well. I was usually a cashier however sometimes I would operate rides such as the train or carousel.
09/2014 to 02/2016Administrative AssistantCorporate Billing Solutions － Omaha, NEI was an admin. assistant in the office. I did basic duties such as dust, vacuum, and take out trash. I also helped with clerical work such as filing, and creating documents/records.
