customer service representative resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Skilled Pet Stylist and Groomer focused on maintaining the health and well-being of all dogs through professional grooming techniques. Conscientious and personable with skill in working with difficult and shy animals. Friendly Sales Associate adept at working in diverse retail and customer service environments. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
  • Dog training certification
  • Flexible
  • Strong attention to detail
  • Resourceful
  • Flexible schedule
  • Works well outdoors
  • Confident
  • Organized
  • Trustworthy
  • Self-motivated
Work History
Customer service representative , 02/2015 - 2016
Ryder System Beaver, UT,
  • Answered calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

order filler, 04/2016 - 2017
Hollingsworth Logistics Memphis, TN,
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Used item numbers to properly stock warehouse.
  • Led warehouse improvement initiatives to advance operational efficiencies.

grooming , 01/2016 - 01/2017
Petco Willowbrook, IL,
  • Coordinated with grooming technicians to guarantee owner satisfaction.
  • Delegated tasks to others on the grooming team.
  • Promoted grooming services and products to customers.

GED: , Expected in 2016
paxen - 1 College Circle, 1302 Orchard Hill Rd., LaGrange, GA 30240
Status -

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Resume Overview

School Attended

  • paxen

Job Titles Held:

  • Customer service representative
  • order filler
  • grooming


  • GED

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