Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.

Grasps company initiatives quickly as any job, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.

  • Stocking and replenishing
  • Good listening skills
  • Creative problem solving
  • Money handling abilities
  • Professional telephone demeanor
  • Technical Support
  • Data Entry
  • Scaffold erection
  • Measurement and calculation accuracy
  • Protective gear
  • Debris removal
  • Lifting Number pounds
  • Safety and compliance
  • Team-oriented and dependable
  • Materials coordination
  • Construction knowledge
  • Blueprints and schematics
  • Hand and power tool operation
  • Loading and unloading proficiency
Work History
Customer Service Representative, 09/2019 to Current
Select Express & LogisticsSilverthorne, CO,
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Provided information to customers regarding Company's charge card and loyalty program and helped to open and activate new accounts.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Pre Apprentice , 09/2018 to 09/2019
QuadgraphicsColumbus, OH,
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Enhanced job site safety by vigilantly monitoring equipment and team members to prevent accidents.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Cleaned, operated and maintained machinery for optimal team productivity.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Kept tools and equipment cleaned, well-maintained and properly stored to promote team efficiency.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Learned how to complete Task and Task with minimal supervision, contributing to successful Result.
  • Operated Type and Type machines to safely move Type materials.
  • Worked with speed and accuracy to consistently meet production standards.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
Cashier, 02/2016 to 02/2017
Sp Plus CorporationSandy Springs, GA,
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Served needs of more than Number customers in busy Type environment.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
: , Expected in
Butte High School - Butte, MT
Ged: , Expected in 09/2019
Anaconda Job Corps - Anaconda, MT,

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School Attended

  • Butte High School
  • Anaconda Job Corps

Job Titles Held:

  • Customer Service Representative
  • Pre Apprentice
  • Cashier


  • Ged

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