Qualified Bank Manger with 18 years of experience in fast-paced customer service and call center environments. Personable and professional under pressure.
Competent Administrator driven to exceed sales goals and build long-term relationships with customers. Facilitated positive experiences through high-quality customer care and prompt resolution of complaints or issues.
Outgoing Customer Service Representative excelling at customer satisfaction and retention. Adept at pre and post-sales support through customer service, Banking and Professional Relationships with clients to increase profitability that drives business goals. Flexible and hardworking in deadline-driven environments.
Excellent communicator with 18 years of experience in demanding work environment as Customer Service Representative. Highly familiar with managing client's portfolios, assets, employee development and coaching including St. Thomas, USVI and Alexandria Virginia
Attentive Customer Service Representative with 18 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Friendly and enthusiastic Administrator who consistently meets customer service satisfaction goals.
Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in Microsoft Work, Excel, PowerPoint, Corel Word Processing, PLIS System, APPRO System, OFAC/PLC, NLS Databases Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Microsoft Certified - Excel 2003, Level 1
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