My goal, which I am in college for, is to be a college professor offering a wealth of knowledge in the development and implementation of educational technology tools and applications in the classroom. I currently have 69 hours of credits and received my Associate's degree in May 2017. I will continue to pursue my education to receive my Bachelor's degree in two years and continue to receive the Master's degree two years after that.
Excels at upselling Complex problem solving
Friendly and enthusiastic Strong communication skills
ServSafe certified Proficient in Adobe software
Strong mathematical aptitude Sales experience
Flexible schedule Multi-tasking strength
Customer service mindset Enthusiasm
Sales proficiency Cheerfulness
Excellent verbal communication Mathematical strengths
Strategic planning Effective tutor
Google Apps and Google Analytics Comfortable with overnight runs
Exceptional problem solver Dependable and reliable
Exceptional writing skills Local routes understanding
Microsoft Office Suite Cargo handling
Focused and driven Trip planning
Dedicated team player Reliable and punctual
Positive attitude Cash handling
Delivers exceptional customer service Reliable team worker
Engaging personality Neat, clean and professional appearance
Researched, calmed and rapidly resolved client conflicts to prevent loss of key
Consistently generated additional revenue through skilled sales techniques.
Awarded the Deans List in 2016.
Recognized by peers and management for going above and beyond normal job functions.
Collaborated with prospective clients to prepare efficient product marketing strategies
and drive business development.
Mentored 7 new sales associates.
Customer Service RepresentativeMar 2017 to Current Harte Hanks － Texarkana, Texas
Identify and assess customers' needs.
Handle complaints and provide appropriate solutions.
Maintain the highest level of customer satisfaction on every call.
Work in multiple programs at once to find pertinent information.
Possess a “can do” attitude.
Ability to learn quickly and adapt as needed.
Obtain high-quality monitoring scores.
Child Nutrition SpecialistAug 2016 to Feb 2017 Texarkana Indépendant School District － Texarkana, Texas
Responsible for the preparation, service and sale of food in sufficient quantities while
maintaining required nutrition and quality.
Ensure timely preparation to meet service
schedules, and handle food in accordance with sanitary standards.
Enforce standards of
recipes and of portion control, to prevent food waste and assure high quality productions, and
care/cleanliness of equipment.
Maintain a high standard of quality in food production, service,
sanitation and safety practices.
CashierAug 2015 to Mar 2016 SAMs Club － Texarkana, Texas
The position of Sam's Club cashier involves a number of entry-level job duties.
various customer service responsibilities, such as meeting and greeting customers and
answering questions about products and services.
Sam's Club cashier jobs also require workers
to operate casher registers.
Ideal candidates for Sam's Club cashiering jobs exude friendly,
courteous, and motivated personalities.
Employees in cashier jobs receive training for basic
protocol and specific aspects of the job.
Training generally takes place over the course of a
week or so and involves both visual and verbal instruction.
Manager/Delivery ExpertApr 2014 to Dec 2016 Tiger Eye Pizza － Texarkana, Texas
As a Domino's Pizza Assistant Manager, my success is vital to the business.
As I learned to lead a
Team, I received training in the fundamentals of product quality, sanitation, interviewing, and
In the fast-paced environment, I learned the skills to Handle the Rush and be trained in
the important leadership skills needed to develop the Team.
The Assistant Managers are
expected to learn every role in the store be able to train others on how to do each job.
As a delivery expert, I was to be the safest drivers on the road while also taking great care of
Safety is the top focus, followed by the ability to WOW the customers with
great customer service skills at the door.
Education and Training
Associate of Arts, General Studies2017Texarkana College － Texarkana, Texas, United StatesGeneral Studies
High School Diploma2013Texas High School － Texarkana, Texas, United States
Adobe software, Assistant Manager, basic, Cash handling, cashier, cashiering, Strong communication skills, Customer service, customer service skills, delivery, Dependable, drivers, fast, focus, Google Analytics, hiring, instruction, leadership skills, Domino, Microsoft Office Suite, Multi-tasking, Neat, problem solving, problem solver, quality, Safety, Sales experience, Sales, Strategic planning, team player, verbal communication, writing skills