Skilled Customer Service committed to addressing customer concerns with speed, accuracy and professionalism.
Exceeded corporate target for customer satisfaction for six months in a row.
I worked at a call center for Federal Express and it is a contract position until 12/31/2014. I answer all inbound calls from customers regarding their bills, the tracking of their packages, and I also answer all questions regarding the fedex.com website.
Temple College - LVN Nursing Program 160 hours completed
billing, call center, charts, closing, Computer use, contracts, CPT Coding, client, clients, customer service, Data Entry, databases, database, Fax Machine, faxing, filing, HVAC, insurance, notes, messaging, office, Windows, Nursing, POS, Selling, sales, taxes, Technical support, phones, phone, transportation, Typing- 50 wpm, utilities, Xerox Copiers
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