Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Strong organizational skills Fast typer/Legible writer Active listening skills Critical thinker Seasoned in conflict resolution Familiar w/ Internet researching Courteous demeanor Energetic work attitude Adaptive team player Telephone inquiries specialist
Managed call flow with up to 20 to 30 calls in queue per minute. Exceeded corporate target for customer satisfaction for 2 to 3 months in a row.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: