Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Upm-Kymmene Corporation - Office Manager Naperville, IL, 03/2008 - 03/2011
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
Supported payrolls, driving timely and accurate payment of employee wages.
Randolph County School System - Educator and Coach City, STATE, 07/2001 - 03/2004
Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
Designed curriculum, lesson plans and instructional materials for classroom teaching.
Managed and organized class records and reports.
Identified and obtained necessary classroom supplies and equipment.
Implemented testing procedures in accordance with school policies and state guidelines.
Tailored lesson plans for students with emotional and cognitive disabilities.
Corresponded with parents through email, telephone and parent-teacher conferences.
Supported families with academic or behavioral questions or needs.
Utilized school policies and procedures to guide day-to-day operations.
Used behavior management skills to foster environment conducive to student learning.
Coached both Cheerleading and Track squads 3 of the 4 years with school system
Sprint Telecommunications - Customer Service Specialist City, STATE, 05/1998 - 07/2001
Assisted customers with making payments or establishing payment plans to bring accounts current.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Relayed customer feedback to cross-functional teams to improve products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Technimark - Corporate Safety Cordinator City, STATE, 04/1992 - 08/1999
Conducted trainings for company employees on safety initiatives to comply with federal regulations.
Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
Brought issues of non-compliance to attention of Corporate Safety Director and Vice President for direct handling of important concerns.
Improved lockout and tagout maintenance procedures to maximize worker safety.
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